Skilmálar okkar

UMSÓKN

Þjónusta Nordic Playground Institute (NPGI) fer fram samkvæmt eftirfarandi skilmálum nema um annað sé samið skriflega milli NLPI og viðskiptavinar. Allar upplýsingar sem aflað er í tengslum við skoðanir skulu teljast trúnaðarmál.

VINNSTÍMI

NPGI sinnir störfum innan venjulegs vinnutíma, nema um annað sé samið skriflega, sem er virka daga frá 8:00 til 16:00. staðlað verð með 50% álagi á virkum dögum og 100% á öðrum dögum/helgidögum eftir samkomulagi við viðskiptavin.

RÚKNING- OG GREIÐSLUSKJÁRMÁL

Umsaminn kostnaður vegna ferða, gistingar og dvalar erlendis í tengslum við veitingu þjónustu verður reikningsfærður sérstaklega miðað við raunverulegan kostnað sem til fellur. Aðeins kílómetragjöld vegna aksturs samkvæmt ríkistöxtum verða reikningsfærðir ef það er skýrt tekið fram í pöntunarstaðfestingunni. Upphafsstaður ferða er skrifstofa NPGI í Maglemølle 21, 4700 Næstved, Danmörku, nema um annað sé samið. Ferðatími er einungis reikningsfærður samkvæmt samkomulagi við viðskiptavin. Öll verð eru án virðisaukaskatts, annarra skatta og skyldna. Reikningar eru venjulega gefnir út þegar verkefninu er lokið. Greiða þarf eigi síðar en 20 dögum eftir dagsetningu reiknings nema um annað sé samið. Komi til greiðsludráttar reiknast dráttarvextir á viðmiðunarvexti danska seðlabankans frá gjalddaga ásamt áminningargjaldi að upphæð 150 danskar krónur, án virðisaukaskatts. Verð NPGI má breyta árlega þann 1. janúar

LIABILITY LIMITATION

NPGI is liable for damages according to the general rules of Danish law. NLPI is only liable for NPGI’s own services. NPGI’s liability for claims, regardless of the basis on which a claim is made and regardless of the degree of negligence, is limited to the customer’s direct loss and can never exceed 50% of the total amount paid by the customer for the services.

CHOICE OF LAW AND JURISDICTION

Any dispute between NPGI and the customer shall be governed by Danish law, except for Danish rules of international private law. Disputes shall be settled by the Danish courts with the Court of Næstved as the legal venue. Complaints should be sent via email to contact us and are expected to be resolved within 5 business days.

INSPECTION

From the customer, we receive a list including names, addresses, telephone numbers, and contact persons. Based on the geographical location of the sites, an inspection sequence is planned. Approximately 2 business days before the inspection, the contact person is called, and the day and approximate time for the inspector’s arrival are agreed upon. Upon arrival at the address, the inspector seeks out the contact person, who is expected to show us the extent and location of the different sites, and note any specific conditions to be elucidated. We inform that the customer is very welcome to call if there are any questions regarding the report sent later. If the manager, safety representative, or others are interested, they are welcome to have a walkthrough after the inspection. Notes and pictures are taken directly in our digital reporting tool. Each individual equipment is photographed and inspected according to the applicable European standard for that particular equipment. If the inspector finds life-threatening deviations, the contact person is approached and informed before leaving the address. It is aimed for the customer to receive the report within 5 working days after the inspection. If the report needs to be adjusted after any deviations are rectified, our inspector will revisit at the full price. Reports cannot be adjusted based on sent photo documentation.